Privacy Policy

At siliwangi.unionjakarta.com, accessible from https://siliwangi.unionjakarta.com/, the privacy of our visitors is of paramount importance to us. This Privacy Policy document outlines the types of information that is collected and recorded by siliwangi.unionjakarta.com and how we use it. We are committed to protecting your personal information and your right to privacy. If you have any questions or require more information about our Privacy Policy, please do not hesitate to contact us at [email protected].

This Privacy Policy applies only to our online activities and is valid for visitors to our website with regards to the information that they shared and/or collect in siliwangi.unionjakarta.com. This policy is not applicable to any information collected offline or via channels other than this website.

1. Introduction and Our Commitment to Your Privacy

Welcome to siliwangi.unionjakarta.com. We understand that your privacy is a significant concern, and we deeply value the trust you place in us when sharing your personal information. As a provider of home exterior services and valuable information through our website, we collect, use, and store certain segments of your data to deliver the best possible experience, offer personalized services, and improve our online presence. This comprehensive Privacy Policy serves as our commitment to transparency, outlining in detail how we handle your data, what information we collect, why we collect it, and what choices you have regarding your personal information.

Our commitment extends beyond mere compliance with legal requirements. We strive to implement best practices for data protection and security, ensuring that your journey with siliwangi.unionjakarta.com is not only productive but also secure and respectful of your privacy. By accessing and using our website, you signify your understanding and acceptance of the terms outlined in this Privacy Policy. We encourage you to read this document thoroughly to make informed decisions about your interaction with our services.

2. Information We Collect

We collect various types of information from and about you depending on how you interact with our website and services. This information can be broadly categorised into two main types: Personal Information and Non-Personal Information.

2.1. Personal Information (Personally Identifiable Information – PII)

Personal Information refers to any data that can be used to identify you directly or indirectly. We only collect Personal Information that is necessary for the purposes outlined in this policy, typically when you voluntarily provide it to us. The types of Personal Information we may collect include:

  • Contact Information:
    • Name: Your full name, or the name of your company/organisation, which you might provide when submitting a contact form, requesting a quote, or signing up for a newsletter. This is essential for us to address you properly and identify your inquiries.
    • Email Address: Your primary means of contact for us to respond to your inquiries, send you quotes, service updates, marketing communications (if you’ve opted in), and important website notifications.
    • Phone Number: Provided by you for direct communication, especially when discussing project details, scheduling consultations, or providing immediate assistance for your home exterior needs.
    • Physical Address / Service Location: If you request a quote for a home exterior project (e.g., roofing, siding, windows), we will ask for your property address. This is crucial for us to understand the scope of work, conduct on-site estimates, and plan logistics for service delivery. We understand the sensitivity of this information and handle it with the utmost care.
  • Project Specific Information:
    • Project Details: Information related to your home exterior project, such as the type of service you’re interested in (e.g., roof repair, window replacement, patio installation), the scope of the project, desired materials, specific preferences, budget range, and timeline. This helps us accurately assess your needs and provide tailored solutions.
    • Property Characteristics: Details about your home’s exterior, such as its size, age, current condition, and any specific challenges or requirements you mention. This data assists our team in preparing for consultations and providing relevant advice.
    • Photographs/Files: If you choose to upload photos of your home’s exterior (e.g., current issues, desired styles, inspiration images) through our forms or email channels, this information becomes part of your personal project file. These images are used solely for the purpose of understanding your project needs and providing accurate estimates and advice.
  • Communication Information:
    • Correspondence Records: When you communicate with us via email, phone, or contact forms, we may keep records of that correspondence. This includes the content of your messages, our responses, and the date/time of communication. This helps us maintain a history of our interactions, track customer service requests, and improve our support.
  • Account Credentials (if applicable):
    • Should siliwangi.unionjakarta.com introduce account-based services in the future, we would collect usernames and hashed passwords to secure your account and allow access to personalized features. Currently, our site primarily operates without user accounts.

2.2. Non-Personal Information (Automatically Collected Information)

Non-Personal Information, also known as aggregate or anonymous data, does not directly identify you but provides insights into how you interact with our website. This data is collected automatically as you navigate through our site, primarily through technologies like cookies and web beacons. This type of information helps us understand user behavior, improve website functionality, and enhance the overall user experience.

  • Device Information:
    • IP Address: Your Internet Protocol (IP) address is a unique numerical label assigned to your device when it connects to the internet. We use IP addresses to understand approximate geographical location, which can help us tailor content (e.g., local service availability) and analyze website traffic. IP addresses are also crucial for security purposes, helping to detect and prevent fraudulent activities.
    • Browser Type and Version: Information about the web browser you are using (e.g., Chrome, Firefox, Safari) and its version. This helps us ensure our website is compatible with various browsers and identify any display issues.
    • Operating System: Details about your device’s operating system (e.g., Windows, macOS, Android, iOS). This helps us optimize our website for different platforms.
    • Device Type: Whether you’re accessing our site from a desktop computer, laptop, tablet, or mobile phone. This allows us to optimize our responsive design and mobile experience.
  • Usage Data / Web Analytics:
    • Referral Source: The URL of the website or search engine that directed you to siliwangi.unionjakarta.com. This helps us understand our marketing effectiveness and where our visitors are coming from.
    • Pages Visited: A record of the specific pages you visit on our website, including the order, frequency, and time spent on each page. This provides insights into popular content and user interests for home exterior topics.
    • Time and Date of Visit: The duration of your visit and the specific times you access our site.
    • Clickstream Data: The sequence of links you click on our website. This helps us understand user navigation paths and identify areas for improvement in website structure.
    • Interactions: Data on how you interact with website elements, such as filling out forms, watching videos, or clicking on specific buttons.
  • Location Data (General):
    • Derived from your IP address, this provides only a general, non-specific geographical location (e.g., city or region) and is not precise enough to identify your exact address or personal movements. This helps us understand geographic interest in our services.

3. How We Collect Your Information

We collect information through various methods, both directly from you and automatically as you interact with our website:

  • Direct Interactions:
    • Contact Forms/Quote Request Forms: When you fill out and submit any form on our website to request information, get a quote, schedule a consultation, or send us a general inquiry.
    • Email and Phone Communications: When you directly send us an email to [email protected], call us, or engage in any direct communication regarding our services.
    • Newsletter Subscriptions: When you voluntarily sign up to receive our email newsletters or marketing updates.
    • Testimonials/Reviews (if applicable): If you choose to submit a review or testimonial about our services, which may include your name and project details, these are collected directly from you.
  • Automated Data Collection Technologies:
    • Cookies: Small data files placed on your device by your web browser when you visit a website. Cookies are essential for many website functions and are discussed in detail in Section 9.
    • Web Beacons / Pixel Tags: Tiny graphics embedded invisibly on web pages or in emails. They help us track page views, email open rates, and other website usage statistics.
    • Analytics Tools: We use third-party analytics services, such as Google Analytics, to collect and analyze usage data. These tools use cookies and similar technologies to collect information about website traffic and user behavior in an anonymized form.

4. How We Use Your Information

The information we collect from you is used for various purposes, all aimed at providing you with excellent service, improving our offerings, and ensuring the smooth operation of our website.

  • To Provide and Manage Our Services:
    • Responding to Inquiries: To respond to your questions, comments, and requests submitted through our contact forms, email, or phone.
    • Providing Quotes and Estimates: To understand your specific home exterior project requirements, prepare accurate service quotes, and schedule consultations.
    • Service Delivery: To manage and fulfill your service requests, including scheduling appointments, coordinating with our team, and communicating project updates.
    • Customer Support: To provide ongoing customer assistance and technical support related to our services.
  • To Improve and Personalize Your Experience:
    • Website Optimization: To understand how our website is used, identify popular content related to home exterior care, and make improvements to its design, functionality, and content structure.
    • Personalization: To tailor the content and features you see on our website based on your interests and past interactions (e.g., showing relevant project galleries or service recommendations).
    • Service Development: To analyze feedback and usage patterns to develop new services, features, and offerings that meet the evolving needs of our customers.
  • For Communication and Marketing:
    • Sending Updates: To send you important information about your service requests, appointments, or changes to our terms and policies.
    • Marketing Communications: If you have opted in, to send you newsletters, promotional offers, special deals, and information about new home exterior products or services that may be of interest to you. You always have the option to unsubscribe from these communications.
  • For Security and Legal Compliance:
    • Fraud Prevention: To detect and prevent fraudulent activities, unauthorized access, or other malicious behavior on our website.
    • Security Measures: To protect the integrity and security of our website, systems, and data.
    • Legal Obligations: To comply with applicable laws, regulations, legal processes, or governmental requests.
    • Enforcement of Terms: To enforce our website’s terms of service and other agreements.
  • For Research and Analytics:
    • Market Analysis: To conduct research and analysis to understand market trends, customer demographics, and geographic service demand for home exterior solutions.
    • Performance Monitoring: To monitor and analyze website traffic, user engagement, and the effectiveness of our campaigns. This data is typically used in an aggregated and anonymized form.

5. Sharing and Disclosure of Your Information

We respect your privacy and do not sell, rent, or trade your Personal Information to third parties for their independent marketing purposes. We may share or disclose your information in the following limited circumstances:

  • Service Providers: We may engage trusted third-party service providers to perform functions on our behalf. These providers may have access to your Personal Information to the extent necessary to perform their services, but they are obligated to protect the information and use it only for the purposes for which it was disclosed. Examples include:
    • Website Hosting: Companies that host our website data.
    • Analytics Services: Providers like Google Analytics who help us analyze website traffic and user behavior (data is typically anonymized or aggregated).
    • CRM (Customer Relationship Management) Systems: Tools that help us manage customer interactions and track service requests.
    • Email Marketing Services: Platforms we use to send newsletters and marketing communications (only if you’ve opted in).
    • Cloud Storage Providers: Services that securely store our data, including your project details and communications.
  • Business Transfers: In the event of a merger, acquisition, sale of assets, or other business transaction involving siliwangi.unionjakarta.com, your Personal Information may be part of the transferred assets. We will notify you via a prominent notice on our website and/or email if such a transfer occurs and if it would result in a material change to this Privacy Policy.
  • Legal Requirements and Law Enforcement: We may disclose your information if we are legally required to do so by law, court order, governmental regulation, or in response to a valid subpoena. We may also disclose your information when we believe in good faith that disclosure is necessary to protect our rights, prevent fraud, protect your safety or the safety of others, or investigate potential violations of our terms of service.
  • With Your Consent: We may share your Personal Information with third parties when we have obtained your explicit consent to do so for specific purposes. For example, if you agree to have your project details or photos featured as a case study, or if you request a referral to a complementary service, we would only share your information with your explicit permission.
  • Aggregated or Anonymized Data: We may share aggregated or anonymized data that does not directly identify you for various purposes, such as market research, analytics, and reporting. This type of data helps us and our partners understand trends without compromising individual privacy.

6. Data Retention

We retain your Personal Information only for as long as is necessary to fulfill the purposes for which it was collected, as outlined in this Privacy Policy, or as required by law. The specific retention period will vary depending on the type of information and the context of its use:

  • Service-Related Data: Information related to your service requests (e.g., quotes, project details, communication logs) will be retained for a period necessary to complete the service, manage potential warranty claims, or address any follow-up inquiries. This may extend for several years after the completion of a project to comply with business record-keeping obligations.
  • Marketing Data: If you have subscribed to our newsletter, your email address will be retained until you unsubscribe or request its deletion.
  • Website Analytics Data: Non-personal information collected via analytics tools may be retained for varying periods, typically up to 26 months for Google Analytics, to observe long-term trends and seasonal usage patterns.
  • Legal Obligations: Some information may be retained for longer periods to comply with legal, tax, or accounting requirements.
  • Security Logs: IP addresses and other security-related logs may be retained for a shorter period, typically a few months, for security auditing and incident response.

Once information is no longer needed, we will securely delete or anonymize it to prevent any further identification or processing.

7. Data Security

The security of your Personal Information is a top priority for us. We implement a variety of industry-standard technical and organizational security measures designed to protect your data from unauthorized access, alteration, disclosure, or destruction. However, it’s important to remember that no method of transmission over the Internet or method of electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your Personal Information, we cannot guarantee its absolute security.

Our security practices include:

  • Encryption: We use Secure Socket Layer (SSL) technology to encrypt data transmitted between your web browser and our website, ensuring that your communication with us is protected.
  • Access Controls: Access to Personal Information is restricted to authorized employees, contractors, and agents who have a legitimate need to know that information to perform their job functions. They are bound by strict confidentiality obligations.
  • Regular Security Audits and Updates: Our systems are regularly updated and scanned for vulnerabilities. We monitor our infrastructure for potential security breaches and apply patches promptly.
  • Data Minimization: We only collect Personal Information that is relevant and necessary for the stated purposes, reducing the amount of sensitive data we store.
  • Third-Party Vetting: We carefully select third-party service providers (e.g., hosting, CRM) that demonstrate a commitment to data security and privacy, and we enter into appropriate data processing agreements with them.
  • Physical Security: Our hosting providers maintain physical security measures to protect the servers where your data is stored.
  • Employee Training: Our staff is trained on the importance of data privacy and security best practices.

In the unlikely event of a data breach, we have established protocols to respond promptly, mitigate the impact, and notify affected individuals and regulatory authorities as required by applicable laws.

8. Your Data Protection Rights

Depending on your location and applicable data protection laws (such as GDPR for individuals in the European Union/EEA and CCPA/CPRA for California residents), you may have specific rights regarding your Personal Information. We are committed to facilitating the exercise of these rights:

  • The Right to Access (Right to Know): You have the right to request copies of your Personal Information that we hold. We may charge you a small fee for this service in accordance with legal limits.
  • The Right to Rectification: You have the right to request that we correct any information you believe is inaccurate or complete information you believe is incomplete.
  • The Right to Erasure (Right to Be Forgotten): You have the right to request that we erase your Personal Information, under certain conditions. This applies, for example, when the data is no longer necessary for the purposes for which it was collected or if you withdraw consent and there is no other legal ground for processing.
  • The Right to Restrict Processing: You have the right to request that we restrict the processing of your Personal Information, under certain conditions. This means we would limit the way we use your data, for example, if you contest its accuracy or the lawfulness of our processing.
  • The Right to Object to Processing: You have the right to object to our processing of your Personal Information, under certain conditions, particularly when the processing is based on our legitimate interests or for direct marketing purposes.
  • The Right to Data Portability: You have the right to request that we transfer the data that we have collected to another organization, or directly to you, under certain conditions, in a structured, commonly used, and machine-readable format.
  • The Right to Withdraw Consent: Where we have relied on your consent to process your Personal Information, you have the right to withdraw that consent at any time. This will not affect the lawfulness of processing based on consent before its withdrawal.
  • Rights Related to Automated Decision-Making and Profiling: You have the right not to be subject to a decision based solely on automated processing, including profiling, which produces legal effects concerning you or similarly significantly affects you, unless specifically allowed by law. We do not currently engage in automated decision-making or profiling that would significantly affect you.

How to Exercise Your Rights:
If you wish to exercise any of these rights, please contact us at [email protected]. To protect your privacy and security, we may require you to verify your identity before responding to your request. We will respond to all legitimate requests within one month. If your request is complex or you have made a number of requests, it may take us longer. In this case, we will notify you and keep you updated.

Opting Out of Marketing Communications:
You can opt-out of receiving marketing communications from us at any time by following the unsubscribe instructions included in each email or by contacting us directly. Please note that even if you opt-out of marketing communications, we may still send you non-promotional messages related to your service requests or important website updates.

9. Cookies and Tracking Technologies

Like most websites, siliwangi.unionjakarta.com uses “cookies” and similar tracking technologies to enhance your experience, analyze site usage, and support our marketing efforts. This section provides a detailed overview of how we use these technologies.

9.1. What are Cookies?

Cookies are small text files that are placed on your computer or mobile device by a website’s server when you visit. They are widely used to make websites work more efficiently, as well as to provide information to the owners of the site. Cookies remember information about you and your preferences, making it easier for you to navigate, improving your user experience, and helping us understand how our site is used.

9.2. How We Use Cookies

We use cookies for a variety of purposes related to our website, particularly for the home exterior niche, to:

  • Ensure Essential Website Functionality: Cookies help our website operate correctly. For instance, they might keep you logged in (if we implement user accounts), remember your preferences (like language settings or recently viewed home exterior projects), and facilitate the operation of forms (e.g., quote request forms).
  • Analyze Website Traffic and Usage: We use analytical cookies to understand how visitors interact with our website. This includes tracking pages viewed, time spent on specific home exterior topics, the path users take through the site, and the performance of different content areas. This data helps us optimize content (e.g., popular exterior design ideas), improve navigation, and identify areas for site enhancement.
  • Personalize Your Experience: Cookies allow us to tailor your experience on our site by remembering your interests. For example, if you frequently view articles about roof replacement, we might show you more relevant information or services when you return.
  • Support Marketing and Advertising Efforts: Cookies can be used to deliver more relevant advertisements to you based on your browsing activity on our site and other sites. This might include showing you ads for our home exterior services on other platforms after you’ve visited siliwangi.unionjakarta.com.

9.3. Types of Cookies We Use

  • Strictly Necessary Cookies: These cookies are essential for our website to function properly. Without them, you wouldn’t be able to navigate the site, use core features, or submit forms. They are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences or filling in forms.
  • Performance Cookies (Analytics Cookies): These cookies collect information about how visitors use our website, such as which pages are visited most often, and if they receive error messages from web pages. These cookies don’t collect information that identifies a visitor. All information these cookies collect is anonymous and used only to improve how a website works. We primarily use Google Analytics for this purpose.
  • Functionality Cookies: These cookies allow our website to remember choices you make (such as your user name, language, or the region you are in) and provide enhanced, more personal features. For example, remembering your location preferences to show you locally relevant home exterior service information.
  • Targeting/Advertising Cookies: These cookies are used to deliver advertisements more relevant to you and your interests. They are usually placed by advertising networks with the website operator’s permission. They remember that you have visited a website and this information is shared with other organizations, such as advertisers. This means that after you have been to our website, you may see advertisements about our home exterior services elsewhere on the Internet.

9.4. Third-Party Cookies

In addition to our own cookies (first-party cookies), third-party cookies may be set by other online services that run content on the page you are viewing. For example:

  • Google Analytics: We use Google Analytics, a web analytics service offered by Google, to track and report website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network. You can opt-out of having your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on.
  • Embedded Content: If we embed videos (e.g., from YouTube) or social media feeds (e.g., Facebook, Instagram) on our site, these third-party services may set their own cookies. We have no control over these cookies and recommend checking the respective third-party’s privacy policy for more information.

9.5. Your Choices Regarding Cookies

You have the power to control and manage cookies. Most web browsers allow you to:

  • View Cookies: See what cookies are stored on your device and delete them individually.
  • Block Cookies: Configure your browser to refuse all or certain types of cookies.
  • Receive Alerts: Be notified when a cookie is being set.

Please note that if you disable certain cookies, some parts of our website may not function correctly, or your user experience may be affected. For instance, if you block strictly necessary cookies, you might not be able to submit a quote request form fully.

For more information on how to manage cookies, you can refer to your browser’s help menu or visit sites like AllAboutCookies.org or aboutcookies.org. To specifically opt-out of interest-based advertising from many third-party advertisers, you can visit the Network Advertising Initiative (NAI) Opt-Out Page or the Digital Advertising Alliance (DAA) Consumer Choice Page.

9.6. Other Tracking Technologies

We may also use other tracking technologies like web beacons (also known as pixel tags or clear GIFs). These are tiny graphics with a unique identifier, similar in function to cookies, and are used to track the online movements of web users or to access cookies. They help us understand if certain campaigns or web pages are effective. For example, if we send an email newsletter, a web beacon might tell us if and when you opened the email.

By continuing to use siliwangi.unionjakarta.com, you are consenting to our use of cookies and other tracking technologies as described in this Privacy Policy.

10. Children’s Privacy

Protecting the privacy of children is especially important. Our website, siliwangi.unionjakarta.com, is not intended for, nor does it knowingly collect Personal Information from, children under the age of 13. While our content on home exterior services might be viewed by the general public, our services and features are directed towards individuals who are 18 years of age or older and capable of entering into legally binding contracts.

If we learn that we have inadvertently collected Personal Information from a child under 13 without verifiable parental consent, we will take immediate steps to delete that information from our servers. If you are a parent or guardian and believe that your child has provided us with Personal Information, please contact us at [email protected], and we will work to identify and remove that information.

11. Links to Other Websites

Our website may contain links to other websites that are not operated by us. For example, we might link to manufacturers of exterior building materials, industry blogs, or government resources related to home improvement permits. Please be aware that we have no control over the content, privacy policies, or practices of these third-party sites.

Once you leave our website by clicking on such a link, you are subject to the privacy policy of the linked website. We strongly advise you to review the Privacy Policy of every site you visit. We assume no responsibility or liability for the privacy practices of any third-party websites.

12. International Data Transfers

siliwangi.unionjakarta.com is based in Indonesia. If you are accessing our website from outside of Indonesia, please be aware that your information, including Personal Information, may be transferred to, stored, and processed in Indonesia or other countries where our service providers maintain facilities. These countries may not have data protection laws as comprehensive as those in your country of residence.

By using our website and providing us with your information, you understand and consent to the transfer of your information to Indonesia and other countries for the purposes described in this Privacy Policy. We take steps to ensure that your data is treated securely and in accordance with this Privacy Policy and applicable data protection laws, regardless of where it is processed. This may include implementing Standard Contractual Clauses (SCCs) where required for transfers from the EU/EEA, or relying on other legal transfer mechanisms.

13. General Data Protection Regulation (GDPR) Compliance for EU/EEA Residents

If you are a resident of the European Union (EU) or European Economic Area (EEA), you have specific data protection rights under the General Data Protection Regulation (GDPR). We are committed to upholding these rights.

13.1. Legal Basis for Processing Personal Data

Under GDPR, we process your Personal Data based on one or more of the following legal bases:

  • Consent: You have given your explicit consent for us to process your Personal Data for one or more specific purposes (e.g., subscribing to a newsletter). You have the right to withdraw your consent at any time.
  • Contractual Necessity: The processing is necessary for the performance of a contract to which you are a party or to take steps at your request prior to entering into a contract (e.g., providing a quote for home exterior services).
  • Legal Obligation: The processing is necessary for compliance with a legal obligation to which we are subject (e.g., tax laws).
  • Legitimate Interests: The processing is necessary for the purposes of the legitimate interests pursued by us or by a third party, except where such interests are overridden by your interests or fundamental rights and freedoms (e.g., for website security, analytics to improve our services, or direct marketing where allowed and not overriding your rights).
  • Vital Interests: The processing is necessary to protect your vital interests or those of another natural person.
  • Public Interest: The processing is necessary for the performance of a task carried out in the public interest.

13.2. Your Rights Under GDPR

As outlined in Section 8, GDPR grants you various rights, including:

  • The right to access (Article 15)
  • The right to rectification (Article 16)
  • The right to erasure (Article 17)
  • The right to restrict processing (Article 18)
  • The right to data portability (Article 20)
  • The right to object (Article 21)
  • Rights in relation to automated decision-making and profiling (Article 22)

13.3. Right to Lodge a Complaint

If you are an EU/EEA resident, you have the right to lodge a complaint with a supervisory authority if you believe that our processing of your Personal Data infringes the GDPR. You can find contact details for your national data protection authority on the website of the European Data Protection Board.

14. California Consumer Privacy Act (CCPA) / California Privacy Rights Act (CPRA) for California Residents

This section provides California residents with additional information about their rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA).

14.1. Categories of Personal Information Collected

In the preceding 12 months, we have collected the following categories of Personal Information:

  • Identifiers: Name, email address, phone number, postal address, IP address.
  • Customer Records Information: Name, address, phone number, email, project details, photos (if provided by you for a project).
  • Commercial Information: History of products/services considered or purchased (e.g., specific home exterior services quoted or completed).
  • Internet or Other Electronic Network Activity Information: Browsing history, search history, information regarding a consumer’s interaction with an internet website, application, or advertisement.
  • Geolocation Data: Approximate geographic location derived from IP address.
  • Professional or Employment-Related Information: Not typically collected for this niche, unless you apply for a job or list a company you represent on a business inquiry.
  • Inferences: Derived from other personal information to create a profile about a consumer reflecting preferences or characteristics (e.g., interest in specific home exterior styles).

14.2. Business or Commercial Purposes for Collecting Personal Information

We collect Personal Information for the specific business or commercial purposes outlined in Section 4 (“How We Use Your Information”), primarily to:

  • Provide services and respond to your inquiries.
  • Improve, personalize, and develop our website and services.
  • Communicate with you and send marketing materials (with consent).
  • Maintain security and comply with legal obligations.

14.3. Sharing Personal Information

As stated in Section 5 (“Sharing and Disclosure of Your Information”), we share Personal Information with service providers for business purposes, subject to contractual obligations that protect your data.

We DO NOT sell your Personal Information to third parties. The CCPA/CPRA broadly defines “sale” to include sharing information for monetary or other valuable consideration. We do not engage in such activities that would constitute a “sale” of your Personal Information under California law.

14.4. Your California Privacy Rights

California consumers have the following rights under the CCPA/CPRA:

  • The Right to Know: You have the right to request that we disclose what Personal Information we collect, use, disclose, and sell, including:
    • The categories of Personal Information we have collected about you.
    • The categories of sources from which the Personal Information is collected.
    • The business or commercial purpose for collecting or selling Personal Information.
    • The categories of third parties with whom we share Personal Information.
    • The specific pieces of Personal Information we have collected about you.
  • The Right to Delete: You have the right to request the deletion of your Personal Information, subject to certain exceptions.
  • The Right to Opt-Out of Sale/Share: As we do not sell or share your Personal Information as broadly defined by CCPA/CPRA, we do not provide a “Do Not Sell My Personal Information” link.
  • The Right to Correct Inaccurate Personal Information: You have the right to request the correction of inaccurate Personal Information.
  • The Right to Limit Use and Disclosure of Sensitive Personal Information: We do not typically collect sensitive personal information as defined by CCPA/CPRA that would require this right to be exercised, but if we did, you would have the right to request that we limit its use.
  • The Right to Non-Discrimination: We will not discriminate against you for exercising any of your CCPA/CPRA rights.

How to Exercise Your CCPA/CPRA Rights:
To exercise your rights under CCPA/CPRA, please submit a verifiable consumer request to us at:
Email: [email protected]

We will respond to a verifiable consumer request within 45 days of its receipt. If we require more time (up to 90 days), we will inform you of the reason and extension period in writing.

15. California Online Privacy Protection Act (CalOPPA) Compliance

CalOPPA is the first state law in the nation to require commercial websites and online services to post a privacy policy. The law’s reach stretches well beyond California to require any person or company in the United States (and conceivably the world) that operates websites collecting Personally Identifiable Information from California consumers to post a conspicuous privacy policy on its website stating exactly the information being collected and those individuals with whom it is being shared, and to comply with this policy.

15.1. “Do Not Track” Disclosure

CalOPPA requires us to disclose how we respond to “Do Not Track” (DNT) signals. Some web browsers offer a “Do Not Track” signal that sends a preference to websites you visit, indicating that you do not want your online activity tracked.

siliwangi.unionjakarta.com does not currently respond to DNT signals or similar signals because there is no universal industry standard for how to interpret or respond to them. However, you can manage your cookie preferences as described in Section 9.5 to control tracking to some extent. You can also use various online tools and browser extensions to block tracking.

16. Changes to This Privacy Policy

We may update our Privacy Policy from time to time to reflect changes in our practices, new technologies, or legal requirements. When we make material changes to this Privacy Policy, we will notify you by:

  • Posting the updated Privacy Policy on this page with a revised “Last Updated” date.
  • Notifying you directly via email (if we have your email address, and the change is significant).
  • Placing a prominent notice on our website homepage.

We encourage you to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page. Your continued use of the website after any such changes constitutes your acceptance of the updated Privacy Policy.

17. Contact Us

If you have any questions or concerns about this Privacy Policy, our data practices, or if you wish to exercise any of your data protection rights, please do not hesitate to contact us:

Website Name: siliwangi.unionjakarta.com
Website URL: https://siliwangi.unionjakarta.com/
Email: [email protected]

We are committed to addressing your inquiries promptly and transparently.

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